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1.0
Rated 1.0 out of 5 stars
1 Review

Initial Handheld Sub | Being Frenshe Aroma Kit + Filter

1.0
Rated 1.0 out of 5 stars
1 Review

Why You'll Love It

Canopy Humidifier is a completely reimagined humidifier that promotes healthy, glowing skin.

  • Hydrates rooms up to 500 square feet
  • Dishwasher safe
  • 2.5 liter tank, up to 36 hours of running time
  • Sensors maintain optimal moisture day and night
  • USB-C power cord included
  • 3lbs (1.5kg), 10in x 7in x 8.5in

Shipping

We do our best to get all orders out as soon as possible. Generally, orders are processed within 3 to 5 business days (excluding weekends and holidays) after order confirmation.

Returns

All Canopy devices are covered by our Risk-Free: 60-Day Happiness Guarantee. This applies to all Humidifiers, Diffusers, and Filtered Showerheads purchased from Canopy. If there is any reason you are not satisfied with your device after use, you have 60 days to return it with a money-back guarantee.

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1.0
Rated 1.0 out of 5 stars
Based on 1 review
Total 5 star reviews: 0 Total 4 star reviews: 0 Total 3 star reviews: 0 Total 2 star reviews: 0 Total 1 star reviews: 1
0%would recommend this product
1 review
  • KH
    Kathleen H.
    Verified Buyer
    Geography West
    1 week ago
    Geography West
    Rated 1 out of 5 stars
    Incomplete order

    I emailed Canopy as soon as the box was opened at Christmas and heard back that the issue would be expedited. Four days later no response. Not being able to talk to a customer service person is frustrating. I do not plan on buying any more of their products. I have 2 subscriptions I will have to cancel. Too bad, I like the shower head.

    Ease of InstallRated 2.0 on a scale of 1 to 5
    Effects on hairRated 3.0 on a scale of 1 to 5
    Effects on skinRated 3.0 on a scale of 1 to 5
    Water pressureRated 4.0 on a scale of 1 to 5
    C Profile picture for Canopy
    Canopy
    17 seconds ago

    Dear Kathleen H.,

    Thank you for bringing this matter to our attention. I sincerely apologize for the disappointment and frustration caused by not receiving your complete order, as well as the lack of responsiveness from our customer service team. This is certainly not the level of service or experience we aim to provide, and we understand your dissatisfaction.

    We take great pride in ensuring that all orders are fulfilled accurately and with the utmost attention to detail. The fact that you did not receive your entire order and that our team failed to provide a resolution or effective communication is unacceptable, and we take full responsibility for this lapse in our order fulfillment and customer service processes.

    Your feedback is invaluable as it allows us to identify and address any deficiencies or flaws in our systems. One of our dedicated customer service representatives will be reaching out to you shortly to resolve this issue. We will ensure that any missing items are promptly shipped to you. Additionally, as a gesture of goodwill, we will be providing you with a complimentary shower filter.

    We value your business and appreciate you bringing this matter to our attention. We are committed to making things right and providing you with the exceptional experience you deserve. Please do not hesitate to contact us directly if you have any further questions or concerns.

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