FAQs

There are multiple Canopy Humidifier parts available for repairs and replacements, including the USB Cable & Adapter for the Bedside 2.0, Bedside Humidifier 4-In-1, Portable, Large Room, and Bedside 1.0 models. 

We also offer Tank Replacements for Canopy Bedside 2.0, 4-In-1, Large Room, and Bedside 1.0 Humidifier models. Canopy Handheld Showers also have several replacement parts for purchase, including Faceplates, Mounts, and Hoses.

Air Purifier replacement Faceplates, Jumper Cables, and USB Cables & Adapters are also available.

Our Replacement Parts can be found under the Accessories section of our website. Here, you’ll find all of the available Canopy replacement parts for our devices, including our Humidifiers, Air Purifiers, and Handheld Showers.  

If you’re unsure about which model you have or need further assistance identifying the part you need to replace, reach out to us at [email protected].

Genuine Canopy device parts are designed specifically for the models within our home comfort ecosystem. They therefore ensure proper fit and superior performance, as well as optimal efficiency. Further, some of our devices utilize proprietary technology, such as the evaporative technology used in our humidifiers.

Going with a third-party alternative runs the risk of performance issues, poor fit, device malfunctions and damage, and overall low-quality results. For the greatest results in filtration, air or water quality, fit, and stability, always choose OEM Canopy replacement parts.

Whether you have a Canopy Humidifier, water filtration device, or Air Purifier, your device will work best when you care for it as directed. Fortunately, all our devices have been designed with ease of maintenance in mind, from our dishwasher-friendly humidifier parts to our air purifiers’ no-touch filter replacements. 

Each of our devices comes with care instructions, which include guidance for cleaning components and replacing filters. Follow these guidelines for usage and maintenance for the smoothest operation over time. When cared for properly, our devices are backed by a warranty for your satisfaction and peace of mind.

For assistance identifying the right part for your Canopy device, you can speak with our Customer Experience team directly by submitting a request through this contact form. Be sure to have your device nearby so we can assist you in identifying the part that needs replacement. 

If you’d prefer to get in touch via email, you can also reach out to our team at [email protected]. Remember to include details about your device—with pictures, if possible—and the specific part that needs to be replaced.

At Canopy, we know that maximizing the lifespan of any device is good for both your budget and the environment. We want to help you get the most from your devices by making Canopy repairs as simple as possible. This means ensuring genuine replacement parts are easily accessible. 

Several Canopy device parts are available for purchase, including the USB Cable & Adapter for our Humidifiers and Air Purifiers, Tank Replacements for Canopy Humidifiers, Faceplates for our Handheld Showers, and Air Purifier Faceplates. We also offer replacement Mounts and Hoses for the Canopy Handheld Showers, as well as an easy-to-use install kit for the Canopy Filtered Showerhead.

Using genuine Canopy replacement parts is important not only for ensuring optimal output from your device, but also for preserving both your device itself and its associated warranty.

If you need any assistance identifying a specific part for a repair or replacement, email us at [email protected] and we’ll be happy to help.