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Accessibility Statement

At Canopy, accessibility is central to our digital mission. We are committed to meeting WCAG 2.2 AA standards and continuously work toward ADA and Section 508 conformance.

Powered by Accessibility Automation

We utilize TestParty, an accessibility testing and remediation platform, to identify, log, and resolve accessibility barriers. Its automated accessibility checker and manual audits help detect issues such as:

  • Missing alt attributes or ARIA labels
  • Insufficient color contrast
  • Focus order and keyboard navigation issues

Continuous Accessibility Monitoring

Our accessibility program includes recurring scans, assistive-tech testing, and compliance reviews to sustain ADA website compliance and WCAG conformance.

Third-Party Content & Widgets

Certain site components are provided by third parties. While we don't control their code, we work with each provider to improve their website accessibility testing outcomes.

Feedback

Please report accessibility concerns to:

We value your feedback and continually invest in improving our website's accessibility and usability.

If for any reason you are unable to access any content or functionality on our website due to a disability, please contact us at [email protected] and we will provide the information or assistance you need through an alternative method.

Free Returns + Package Protection

Shop with peace of mind knowing that all eligible items in your order are protected against return fees, and covered if they are lost, stolen, or damaged in transit.

Free returns and exchanges

Return or exchange your device(s) without any extra hidden fees, like handling fees or restocking fees. (Final Sale items are not eligible for returns/exchanges)

Package Protection

Simply get a refund when you report your package as lost, stolen, or damaged in transit within 7 days of its scheduled delivery.


Some items may not be eligible for this service, such as items that are final sale. By opting out of this service you will be responsible for any return costs such as shipping labels, handling fees, or restocking fees. Additionally, your package won't be protected if it is lost, stolen, or damaged in transit. The price of this service includes a $1.98 flat fee, plus 2% of the cart total. In certain states, sales tax may also be included in the total. For more information, please read the Package Protection Terms and Conditions.