How does the referral program work?

So you love your Canopy Humidifier and you want to want to get your friends and family in on the action. Great news! Our referral program has been created so you give the people you love a discount and get your next replacement filter for free!

Referrals work like this: when your friends book with your referral code they'll receive $10 off their purchase of either the Canopy Humidifier or Diffuser, and you'll be eligible to receive your next replacement filter for free!

To create a referral code just login to your account and select Free Filter from the top of the page. 

Enter your email address and name and we'll create a link that you can share, either individually or on social media.

 

Referrers!
How to create and share a referral code
Login to your account and select Free Filter from the More dropdown at the top of the page.

Enter your email address and name in the boxes provided and select Get Invite Link.

 
We'll create a link that you can send to individuals, or share broadly on social media! 


 
After your referral code is used you can contact Customer Experience Team to claim your free filter.

 

Referees!
How to redeem a referral code
Once you click your friend's link you'll be taken to a page that reveals your discount code
To redeem you can either click the link labeled Shop Now and the code will automatically be applied to your purchase.
Or copy and paste the code into the Discount box at checkout the way you would any other coupon.

 

If you need to get in touch with our Customer Experience team directly, please submit your request through our contact form here. 


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Free Returns + Package Protection

Shop with peace of mind knowing that all eligible items in your order are protected against return fees, and covered if they are lost, stolen, or damaged in transit.

Free returns and exchanges

Return or exchange your device(s) without any extra hidden fees, like handling fees or restocking fees. (Final Sale items are not eligible for returns/exchanges)

Package Protection

Simply get a refund when you report your package as lost, stolen, or damaged in transit within 7 days of its scheduled delivery.

Some items may not be eligible for this service, such as items that are final sale. By opting out of this service you will be responsible for any return costs such as shipping labels, handling fees, or restocking fees. Additionally, your package won't be protected if it is lost, stolen, or damaged in transit. The price of this service includes a $1.98 flat fee, plus 2% of the cart total. In certain states, sales tax may also be included in the total. For more information, please read the Package Protection Terms and Conditions.