Shipping & Payments

How does the referral program work?

So you love your Canopy Humidifier and you want to want to get your friends and family in on the action. Great news! Our referral program has been created so...

Can I purchase a gift card?

Yes! Digital gift cards are available for all Canopy products here! Enter your billing information and the email address where you'd like the gift card sent, and we'll email you a...

Can I buy a Canopy Humidifier with my HSA/FSA?

For upfront payment, at the moment we are only accepting credit or debit cards, Shop Pay, and PayPal, but you should be able to be reimbursed for your purchase through...

What payment options are available?

At Canopy, we appreciate that every customer has unique preferences when it comes to making payments. That’s why we offer a range of secure and convenient payment methods, tailored to...

How do Canopy discounts work?

At Canopy, we’re all about keeping you (and your home) happy, hydrated, and saving a little along the way! We offer a few different ways to get the best deals...

How do I update my billing information?

When you buy a product from Canopy we'll take your billing address at the time you make your purchase, all future refills will be charged to that information unless a...

How much does shipping cost?

Shipping fees vary based on the overall cost of the items in your cart. But don't worry, we'll always let you know what shipping costs will be before your card...

Do you ship internationally?

Canopy ships directly within the continental United States, as well as to Hawaii and Alaska. We do not currently offer international shipping from our own website. However, we’re excited to...

Shipping Protection

Shipping Protection lets you shop worry-free by covering your order from checkout to delivery, and even after. It includes both Free Returns + Exchanges and Package Protection for lost, stolen,...

How long will my product take to ship after I order it?

Shipping Timeline We aim to ship products within 3–5 business days of receiving your order. Once your item is ready to ship, you’ll receive an email with a tracking number...

How do I track my shipment?

When your order is ready to be shipped, you'll receive an email notification from us which will include a tracking number you can use to check its status. We process...

How can I find Canopy products near me?

Looking to shop for Canopy products in person? We make it easy to find our products at a store near you! Simply visit our Store Locator and enter your location to see...